News & Updates

Snippets on 2010
3 February 2010

New developments:

Photo DVD (optional) for $45 delivered. Over 400 high res photos professionally taken to capture the ride, the people and the places.
More bike transport options - more depots (Canberra, more Sydney and heaps of regional QLD), expanded Home Service (now includes Ipswich and Samford).
Bike box delivered to your house pre event (optional and limited area).

We're keeping/improving many of the past developments that worked well:

Each year after CQ we ask the riders for feedback. Here is what the 400 survey respondents said in 2009.

Topic	Rating – Very Good	Rating – Good	Cumulative Total
Overall experience	79%	19%	98%
Support & instructions along the route	85%	14%	99%
Food	61%	36%	97%
Entertainment	33%	60%	93%
Showers & toilets	36%	58%	94%
Campsite facilities & services	62%	37%	99%
Volunteer support	84%	16%	100%
Administration	75%	24%	99%
Overall level of exertion	20% Easy	72% Medium	92%
Would you recommend CQ to someone	91% Yes, definitely	7% Probably	98%
Entry fee reasonable for what you get	97% Yes		97%

While we're happy with that there is always room for improvement.

We also ask the volunteer crew for feedback. Here is what the 65 survey respondents (44%) said in 2009.

Topic	Top 2 ratings		Cumulative Total
Overall experience	69% Very satisfied	28% Satisfied	97%
Volunteer coordination/support	60% Very good	37% Good	97%
Overall level of exertion	20% Easy	61% Medium	81%
Would you recommend being a volunteer on CQ to someone	60% Definitely	32% Probably	92%
Would you volunteer again	89% Yes	11% No

While we're happy with that too there is room for improvement.